Free standard shipping (in North America) on Canadian orders over $100 CAD and U.S orders over $150 USD. Orders placed with standard shipping will arrive in 3-7 business days. For all Canadian under $100 we charge a $10 flat rate for expedited shipping via Canada Post. U.S orders under $150 there is a $15 flat rate shipping charge. *Returns and Exchanges will be required to be shipped back to the store at the cost of the customer. All returns and exchanges are subject to the Return Policy. Sale items purchased online are FINAL SALE.
For exchanges or returns within Calgary, you will have the option to drop off unwanted items during curbside days/hours:
Tuesday - Saturday 1:30p-3:30p
Returns/exchanges will need to be placed in the bin out front titled, "Returns/Exchanges". Please ensure that your order number attached. If you do not attach your order number NO refund or credit will be issued.
For exchanges you will need to place a new order with the desired item, please do not come to pick up your new item until you receive notification that it has been packed and is ready to be picked up.
Please note that all items being returned are subject to the return policy. If you have questions about the policy please email Info@theliveryshop.com
Flat rate $40 international shipping for all orders.
Please note: Once your order has been shipped we can no longer make changes to you address or reroute the package. Please double check your shipping address. A shipping confirmation email with tracking will be provided with all shipped orders in North America. Please allow 1-2 business days for the tracking information to show in the system. Once the shipment has left our warehouse it is the customers responsibility to track their package to ensure proper delivery.
** Due to major shipping delays we will not be shipping internationally
International Customers: Customs and/or import duties are charged when the parcel reaches its destination country. These charges are paid by the recipient. Please check with your countries customs agency for rates.
* We do not guarantee timeframes for international shipping. If you agree to having an item shipped internationally you agree to the terms above